Our Commitment 

At Evoke Concepts, we are dedicated to providing exceptional customer service. We believe that our customers are the heart of our business, and we are committed to ensuring your complete satisfaction with our services and support.

Contacting Us 

For any inquiries, support, or feedback, please reach out to us through the following channels:

• Email: evoke@blueyonder.co.uk

• Phone: 07940 210235

Response Time 

We aim to respond to all customer inquiries within 24 hours 

Quality of Service 

We promise to:

• Treat all customers with respect and courtesy.

• Provide accurate and clear information.

• Resolve any issues promptly and effectively.

Feedback and Complaints 

We welcome your feedback as it helps us improve our services. If you are not satisfied with any aspect of our service, please contact us, and we will do our best to resolve it as quickly as possible.

Policy Changes 

We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or through direct communication.

​

Privacy & Safety Policy

Introduction 

We at Evoke Concepts are committed to protecting the privacy and security of our users. This policy outlines our practices regarding the collection, use, and sharing of personal information.

Collection of Information 

We collect information that you provide to us directly, such as when you:

• Create an account

• Subscribe to our newsletter

• Purchase products or services

We also collect information automatically as you navigate through the site, including:

• IP addresses

• Browser type

• Access times

• Pages viewed

• Cookies

Use of Information 

The information we collect is used to:

• Provide, maintain, and improve our services

• Process transactions

• Send technical notices and support messages

• Communicate about products, services, offers, and events

Sharing of Information 

We do not sell personal information to third parties. We may share information with:

• Service providers who need access to such information to carry out work on our behalf

• Law enforcement or other government agencies as required by law or to protect our rights

Data Security 

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access.

Your Rights 

You have the right to:

• Access personal data

• Correct any personal data

• Erase personal data

• Restrict processing of your data

• Data portability

Changes to the Policy 

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us If you have any questions about this privacy policy, please contact us